FAQ

Smart homes are homes where modern technologies help you live more comfortably, safely, and efficiently. Devices are interconnected, can be controlled remotely, and allow for the automation of daily tasks – from lighting and heating to security systems.

Start with a stable internet connection and a single, clear control system – for example, the IGLU SmartHome app, which allows you to connect different devices into one ecosystem.

Next, choose solutions that provide essential benefits – smart lighting, power sockets, or a thermostat. Later, you can expand the system, creating an increasingly comprehensive and interconnected smart home system.

Smart homes help you use energy more efficiently, reduce bills, and live more sustainably. Automatic control of lighting, heating, and other systems allows you to optimise costs and simplify your daily life.

For a smart home to function smoothly, you need:
• A stable internet connection;
• Compatible Smart Home devices;
• In some cases, a central controller (Hub);
• A mobile app for control (e.g., IGLU SmartHome).

Wi-Fi devices usually connect directly to your home internet and do not require any additional equipment.

Zigbee devices typically operate via a central controller (Hub), which connects all devices into a single system.

A Hub is a small device that helps smart devices "communicate" with each other and ensures more stable operation.

If a Hub is essential for a specific product, we always clearly state it in the product description.

With this app, you can:

• Control your home remotely;
• Receive alert notifications;
• Integrate devices from different manufacturers;
• Create automated scenes with AI.

Download the app: App Store | Google Play

Unlike mass e-shops:
• We select truly noteworthy products;
• We check compatibility;
• We provide clear descriptions.

We strive for our products to be not only practical but also aesthetically pleasing, so that technology becomes a natural part of your home.

IGLU SmartHome Premium are our brand's devices, designed for those who seek more functionality and distinctive aesthetics.

This collection is characterized by subtle modern design, seamless operation, and flexible integration options. These include thermostats, central controllers, intercoms, switches, and other solutions that allow you to create a complete Smart Home system.

IGLU SmartHome Approved is a well-tested choice for those seeking an optimal balance of price and quality.

In this collection, you will find popular products from our partners that we have carefully selected according to IGLU quality and compatibility criteria.

Some functions can work without internet, but full remote control requires a stable internet connection.

Most of the devices we offer can be installed by yourself in a few simple steps. If more complex electrical installation work is required (e.g., installation of switches or modules into a wall), we recommend contacting a qualified electrician.

On the product page, we always indicate whether the installation is simple or requires a specialist.

If the item is in stock, we usually deliver it within 1–3 business days in Lithuania. Delivery of other items may take longer – you will always see the exact information before placing your order.

Yes. A 14-day return right applies according to the laws of the Republic of Lithuania. International returns information is available in the "Returns" section.

Instructions are provided on the product packaging or on the product page (PDF).

If you cannot find the instructions, please contact us and we will send you all the missing information via email.

If you have questions about selection, compatibility, or installation, you can:
• Email us at iglu.smart@iglutech.eu
• Contact us by phone: +370 655 53277

We offer a 2-year warranty on all equipment.